The Customer Portal module is used to enable your customers to place orders with you whenever it suits them, directly online or using the app. This enables you to receive customer orders even when you are not personally available.
Why do we need the Customer Portal module?
The Customer Portal module simplifies communication with your customers and makes you accessible 24 hours a day. Customers can see the status of their orders, and can also make amendments to documents, such as delivery slips.
Value to the company
Greater accessibility and flexibility for customers – they place their orders whenever it suits them
Orders from customers directly in your mobile – avoids manual input by transport leader
Speeds up the planning and allocation of jobs
Better and faster communication with customers
The customer places their order with the relevant information
Option of determining which information shall be made available to customers