The owner or CEO of a small haulage company often has an operational role in the company, either as a driver or transport leader – in many cases, both.
The owner or CEO of a small haulage company often has an operational role in the company, either as a driver or transport leader – in many cases, both. They are also responsible for the business’s finances and ensuring profitability. It is also often the case that this same person has to devote their evenings and weekends to the performance of time-consuming administrative duties. In addition, the owner/CEO is also the person within the company who has to work strategically, set targets for the business, and ensure the company’s future development. It is this kind of work that often gets postponed due to a shortage of time or of information.
In many haulage companies, much of the administrative work is still being performed manually. They use telephone calls to distribute their orders, the drivers use handwritten delivery slips, and administrators have to manually enter invoicing data in order to secure payment from the customer. This way of working also provides the owner/CEO with minimal opportunities to gain a simple overview and control over the business.
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